Terms of Service
Terms of Service
Terms of Service
Interignition Inc. · Effective date: July 6, 2026 · Version 1.0
Interignition Inc. · Effective date: July 6, 2026 · Version 1.0
Interignition Inc. · Effective date: July 6, 2026 · Version 1.0
Please read carefully. These Terms of Service (the ”Terms”) set out the general terms that govern access to and use of the Interignition platform. They form a binding agreement between Interignition Inc., a Delaware corporation (”Interignition,” ”we,” ”us,” or ”our”), and the business entity that accesses or uses the platform (”Customer,” ”you,” or ”your”). By signing a Commercial Agreement with us, or by accessing or using the platform, you agree to these Terms. If you are accepting on behalf of an organization, you represent that you are authorized to bind it.
Please read carefully. These Terms of Service (the ”Terms”) set out the general terms that govern access to and use of the Interignition platform. They form a binding agreement between Interignition Inc., a Delaware corporation (”Interignition,” ”we,” ”us,” or ”our”), and the business entity that accesses or uses the platform (”Customer,” ”you,” or ”your”). By signing a Commercial Agreement with us, or by accessing or using the platform, you agree to these Terms. If you are accepting on behalf of an organization, you represent that you are authorized to bind it.
Please read carefully. These Terms of Service (the ”Terms”) set out the general terms that govern access to and use of the Interignition platform. They form a binding agreement between Interignition Inc., a Delaware corporation (”Interignition,” ”we,” ”us,” or ”our”), and the business entity that accesses or uses the platform (”Customer,” ”you,” or ”your”). By signing a Commercial Agreement with us, or by accessing or using the platform, you agree to these Terms. If you are accepting on behalf of an organization, you represent that you are authorized to bind it.
The specific services provided to each Customer — including their scope, fees, and service levels — are agreed separately in a Commercial Agreement signed with that Customer, and are not described in these Terms.
The specific services provided to each Customer — including their scope, fees, and service levels — are agreed separately in a Commercial Agreement signed with that Customer, and are not described in these Terms.
The specific services provided to each Customer — including their scope, fees, and service levels — are agreed separately in a Commercial Agreement signed with that Customer, and are not described in these Terms.
1. Definitions
1. Definitions
1. Definitions
”Services” means the Interignition software platform and related AI-powered communication and lead-management services that Interignition makes available to Customer, as described in the applicable Commercial Agreement. The specific services provided to Customer are set out in the Commercial Agreement, not in these Terms.
”Services” means the Interignition software platform and related AI-powered communication and lead-management services that Interignition makes available to Customer, as described in the applicable Commercial Agreement. The specific services provided to Customer are set out in the Commercial Agreement, not in these Terms.
”Services” means the Interignition software platform and related AI-powered communication and lead-management services that Interignition makes available to Customer, as described in the applicable Commercial Agreement. The specific services provided to Customer are set out in the Commercial Agreement, not in these Terms.
”Commercial Agreement” means the separate written agreement signed between Interignition and Customer (including any master agreement, statement of work, subscription schedule, or order form) that sets out the specific services, scope, fees, and service levels applicable to Customer.
”Commercial Agreement” means the separate written agreement signed between Interignition and Customer (including any master agreement, statement of work, subscription schedule, or order form) that sets out the specific services, scope, fees, and service levels applicable to Customer.
”Commercial Agreement” means the separate written agreement signed between Interignition and Customer (including any master agreement, statement of work, subscription schedule, or order form) that sets out the specific services, scope, fees, and service levels applicable to Customer.
”Customer Data” means data, content, and materials submitted to the Services by or for Customer, including data of Customer’s end customers processed through the Services.
”Customer Data” means data, content, and materials submitted to the Services by or for Customer, including data of Customer’s end customers processed through the Services.
”Customer Data” means data, content, and materials submitted to the Services by or for Customer, including data of Customer’s end customers processed through the Services.
”End Customer” means an individual who interacts with an AI agent operated for Customer through the Services (for example, a car buyer or service customer).
”End Customer” means an individual who interacts with an AI agent operated for Customer through the Services (for example, a car buyer or service customer).
”End Customer” means an individual who interacts with an AI agent operated for Customer through the Services (for example, a car buyer or service customer).
”AI Output” means text, audio, transcripts, summaries, scores, or other content generated by the Services.
”AI Output” means text, audio, transcripts, summaries, scores, or other content generated by the Services.
”AI Output” means text, audio, transcripts, summaries, scores, or other content generated by the Services.
”DPA” means the Data Processing Agreement referenced in Section 7, which is incorporated into these Terms.
”DPA” means the Data Processing Agreement referenced in Section 7, which is incorporated into these Terms.
”DPA” means the Data Processing Agreement referenced in Section 7, which is incorporated into these Terms.
2. The Platform and Commercial Agreements
2. The Platform and Commercial Agreements
2. The Platform and Commercial Agreements
These Terms are the general terms governing access to and use of the Interignition platform. The specific services, scope, volumes, fees, and service levels are agreed separately in a Commercial Agreement signed with each Customer, and are not described in these Terms.
These Terms are the general terms governing access to and use of the Interignition platform. The specific services, scope, volumes, fees, and service levels are agreed separately in a Commercial Agreement signed with each Customer, and are not described in these Terms.
These Terms are the general terms governing access to and use of the Interignition platform. The specific services, scope, volumes, fees, and service levels are agreed separately in a Commercial Agreement signed with each Customer, and are not described in these Terms.
Subject to these Terms and the applicable Commercial Agreement, Interignition grants Customer a non-exclusive, non-transferable right to access and use the platform during the term set out in the Commercial Agreement, solely for Customer’s internal business purposes. We may update and improve the platform over time, provided we do not materially reduce its core functionality during a paid term.
Subject to these Terms and the applicable Commercial Agreement, Interignition grants Customer a non-exclusive, non-transferable right to access and use the platform during the term set out in the Commercial Agreement, solely for Customer’s internal business purposes. We may update and improve the platform over time, provided we do not materially reduce its core functionality during a paid term.
Subject to these Terms and the applicable Commercial Agreement, Interignition grants Customer a non-exclusive, non-transferable right to access and use the platform during the term set out in the Commercial Agreement, solely for Customer’s internal business purposes. We may update and improve the platform over time, provided we do not materially reduce its core functionality during a paid term.
If there is any conflict between these Terms and a signed Commercial Agreement, the Commercial Agreement prevails, except that the DPA governs personal data.
If there is any conflict between these Terms and a signed Commercial Agreement, the Commercial Agreement prevails, except that the DPA governs personal data.
If there is any conflict between these Terms and a signed Commercial Agreement, the Commercial Agreement prevails, except that the DPA governs personal data.
3. Customer Responsibilities
3. Customer Responsibilities
3. Customer Responsibilities
Customer is responsible for its use of the Services and for its End Customers’ data. In particular, Customer will:
Customer is responsible for its use of the Services and for its End Customers’ data. In particular, Customer will:
Customer is responsible for its use of the Services and for its End Customers’ data. In particular, Customer will:
Obtain and maintain all consents, notices, and legal bases required to enable the AI agents to contact End Customers and to record or process their communications, including any call-recording consent and any consent for sensitive or biometric data required by applicable law;
Obtain and maintain all consents, notices, and legal bases required to enable the AI agents to contact End Customers and to record or process their communications, including any call-recording consent and any consent for sensitive or biometric data required by applicable law;
Obtain and maintain all consents, notices, and legal bases required to enable the AI agents to contact End Customers and to record or process their communications, including any call-recording consent and any consent for sensitive or biometric data required by applicable law;
Provide End Customers with a privacy notice describing the processing of their personal data, as the controller of that data;
Provide End Customers with a privacy notice describing the processing of their personal data, as the controller of that data;
Provide End Customers with a privacy notice describing the processing of their personal data, as the controller of that data;
Ensure that its use of the Services, including outbound calling and messaging, complies with applicable laws (for example, telemarketing, do-not-call, consumer-protection, and messaging rules);
Ensure that its use of the Services, including outbound calling and messaging, complies with applicable laws (for example, telemarketing, do-not-call, consumer-protection, and messaging rules);
Ensure that its use of the Services, including outbound calling and messaging, complies with applicable laws (for example, telemarketing, do-not-call, consumer-protection, and messaging rules);
Configure the Services responsibly, including call-recording disclosures, business hours, and escalation rules; and
Configure the Services responsibly, including call-recording disclosures, business hours, and escalation rules; and
Configure the Services responsibly, including call-recording disclosures, business hours, and escalation rules; and
Keep account credentials secure and be responsible for activity under its accounts.
Keep account credentials secure and be responsible for activity under its accounts.
Keep account credentials secure and be responsible for activity under its accounts.
4. Acceptable Use
4. Acceptable Use
4. Acceptable Use
Customer will not, and will not permit any user to:
Customer will not, and will not permit any user to:
Customer will not, and will not permit any user to:
Use the Services for unlawful, deceptive, harassing, or abusive purposes, or to violate the rights of others;
Use the Services for unlawful, deceptive, harassing, or abusive purposes, or to violate the rights of others;
Use the Services for unlawful, deceptive, harassing, or abusive purposes, or to violate the rights of others;
Misrepresent the AI agent as a human where disclosure is required by law, or use the Services to deceive End Customers;
Misrepresent the AI agent as a human where disclosure is required by law, or use the Services to deceive End Customers;
Misrepresent the AI agent as a human where disclosure is required by law, or use the Services to deceive End Customers;
Upload malware, attempt to gain unauthorized access, or interfere with the security or integrity of the Services;
Upload malware, attempt to gain unauthorized access, or interfere with the security or integrity of the Services;
Upload malware, attempt to gain unauthorized access, or interfere with the security or integrity of the Services;
Reverse engineer, copy, or create derivative works of the Services, or use them to build a competing product;
Reverse engineer, copy, or create derivative works of the Services, or use them to build a competing product;
Reverse engineer, copy, or create derivative works of the Services, or use them to build a competing product;
Submit data that Customer has no right to submit, or sensitive data types outside the scope of the applicable Commercial Agreement and DPA; or
Submit data that Customer has no right to submit, or sensitive data types outside the scope of the applicable Commercial Agreement and DPA; or
Submit data that Customer has no right to submit, or sensitive data types outside the scope of the applicable Commercial Agreement and DPA; or
Resell or provide the Services to third parties except as expressly permitted.
Resell or provide the Services to third parties except as expressly permitted.
Resell or provide the Services to third parties except as expressly permitted.
We may suspend access to prevent material harm, security risk, or legal violation, with notice where practicable.
We may suspend access to prevent material harm, security risk, or legal violation, with notice where practicable.
We may suspend access to prevent material harm, security risk, or legal violation, with notice where practicable.
5. AI Outputs and Disclaimers
5. AI Outputs and Disclaimers
5. AI Outputs and Disclaimers
The Services use artificial intelligence, including third-party language, speech, and voice models. AI Outputs are probabilistic and may be inaccurate, incomplete, or unsuitable for a particular purpose. Customer is responsible for reviewing AI Outputs and for decisions made in reliance on them. AI Outputs do not constitute professional, legal, financial, or safety advice. Customer should not rely on the Services for any use where inaccurate output could lead to death, personal injury, or significant financial or legal harm without appropriate human review.
The Services use artificial intelligence, including third-party language, speech, and voice models. AI Outputs are probabilistic and may be inaccurate, incomplete, or unsuitable for a particular purpose. Customer is responsible for reviewing AI Outputs and for decisions made in reliance on them. AI Outputs do not constitute professional, legal, financial, or safety advice. Customer should not rely on the Services for any use where inaccurate output could lead to death, personal injury, or significant financial or legal harm without appropriate human review.
The Services use artificial intelligence, including third-party language, speech, and voice models. AI Outputs are probabilistic and may be inaccurate, incomplete, or unsuitable for a particular purpose. Customer is responsible for reviewing AI Outputs and for decisions made in reliance on them. AI Outputs do not constitute professional, legal, financial, or safety advice. Customer should not rely on the Services for any use where inaccurate output could lead to death, personal injury, or significant financial or legal harm without appropriate human review.
6. Intellectual Property and Data Rights
6. Intellectual Property and Data Rights
6. Intellectual Property and Data Rights
Our IP. Interignition and its licensors own all rights in the Services, underlying technology, and AI models, and all improvements to them. Except for the limited rights granted here, no rights are transferred to Customer.
Our IP. Interignition and its licensors own all rights in the Services, underlying technology, and AI models, and all improvements to them. Except for the limited rights granted here, no rights are transferred to Customer.
Our IP. Interignition and its licensors own all rights in the Services, underlying technology, and AI models, and all improvements to them. Except for the limited rights granted here, no rights are transferred to Customer.
Customer Data. As between the parties, Customer owns Customer Data. Customer grants Interignition a limited, worldwide license to host, process, and transmit Customer Data solely to provide and support the Services, to secure and improve them consistent with these Terms and the DPA, and as otherwise instructed by Customer.
Customer Data. As between the parties, Customer owns Customer Data. Customer grants Interignition a limited, worldwide license to host, process, and transmit Customer Data solely to provide and support the Services, to secure and improve them consistent with these Terms and the DPA, and as otherwise instructed by Customer.
Customer Data. As between the parties, Customer owns Customer Data. Customer grants Interignition a limited, worldwide license to host, process, and transmit Customer Data solely to provide and support the Services, to secure and improve them consistent with these Terms and the DPA, and as otherwise instructed by Customer.
AI training. We do not use Customer Data or End-Customer personal data to train third-party foundation models, and our model providers are contractually prohibited from doing so. We may use aggregated and de-identified data, from which no individual or Customer can reasonably be identified, to operate, secure, and improve the Services. Customer may request exclusion of its data from model-improvement use as described in our Privacy Policy.
AI training. We do not use Customer Data or End-Customer personal data to train third-party foundation models, and our model providers are contractually prohibited from doing so. We may use aggregated and de-identified data, from which no individual or Customer can reasonably be identified, to operate, secure, and improve the Services. Customer may request exclusion of its data from model-improvement use as described in our Privacy Policy.
AI training. We do not use Customer Data or End-Customer personal data to train third-party foundation models, and our model providers are contractually prohibited from doing so. We may use aggregated and de-identified data, from which no individual or Customer can reasonably be identified, to operate, secure, and improve the Services. Customer may request exclusion of its data from model-improvement use as described in our Privacy Policy.
Feedback. If Customer provides feedback or suggestions, we may use them without restriction or obligation.
Feedback. If Customer provides feedback or suggestions, we may use them without restriction or obligation.
Feedback. If Customer provides feedback or suggestions, we may use them without restriction or obligation.
7. Data Protection
7. Data Protection
7. Data Protection
Each party will comply with applicable data-protection laws. Where Interignition processes personal data on Customer’s behalf, it does so as a processor under the Data Processing Agreement (”DPA”), available on request at hello@interignition.ai, which is incorporated into these Terms and sets out the parties’ roles, the sub-processors we use, security measures, breach notification, international-transfer safeguards, and deletion or return of data on termination. Our processing of personal data is further described in our Privacy Policy at https://interignition.ai/privacy. In the event of a conflict regarding personal data, the DPA controls.
Each party will comply with applicable data-protection laws. Where Interignition processes personal data on Customer’s behalf, it does so as a processor under the Data Processing Agreement (”DPA”), available on request at hello@interignition.ai, which is incorporated into these Terms and sets out the parties’ roles, the sub-processors we use, security measures, breach notification, international-transfer safeguards, and deletion or return of data on termination. Our processing of personal data is further described in our Privacy Policy at https://interignition.ai/privacy. In the event of a conflict regarding personal data, the DPA controls.
Each party will comply with applicable data-protection laws. Where Interignition processes personal data on Customer’s behalf, it does so as a processor under the Data Processing Agreement (”DPA”), available on request at hello@interignition.ai, which is incorporated into these Terms and sets out the parties’ roles, the sub-processors we use, security measures, breach notification, international-transfer safeguards, and deletion or return of data on termination. Our processing of personal data is further described in our Privacy Policy at https://interignition.ai/privacy. In the event of a conflict regarding personal data, the DPA controls.
8. Fees and Payment
8. Fees and Payment
8. Fees and Payment
Customer will pay the fees set out in the applicable Commercial Agreement. Unless stated otherwise, fees are quoted in U.S. dollars, invoiced in advance for subscription fees and in arrears for usage-based fees (for example, per-minute voice usage above an included pool), and due within 30 days of the invoice date. Overdue amounts may be subject to a late-payment charge of up to 1.5% per month, or the maximum permitted by applicable law, whichever is lower, and Interignition may suspend the Services for non-payment after reasonable written notice. Fees are exclusive of value-added tax (VAT) and other applicable taxes, which Customer is responsible for except for taxes on our net income. Except as expressly stated, fees are non-refundable.
Customer will pay the fees set out in the applicable Commercial Agreement. Unless stated otherwise, fees are quoted in U.S. dollars, invoiced in advance for subscription fees and in arrears for usage-based fees (for example, per-minute voice usage above an included pool), and due within 30 days of the invoice date. Overdue amounts may be subject to a late-payment charge of up to 1.5% per month, or the maximum permitted by applicable law, whichever is lower, and Interignition may suspend the Services for non-payment after reasonable written notice. Fees are exclusive of value-added tax (VAT) and other applicable taxes, which Customer is responsible for except for taxes on our net income. Except as expressly stated, fees are non-refundable.
Customer will pay the fees set out in the applicable Commercial Agreement. Unless stated otherwise, fees are quoted in U.S. dollars, invoiced in advance for subscription fees and in arrears for usage-based fees (for example, per-minute voice usage above an included pool), and due within 30 days of the invoice date. Overdue amounts may be subject to a late-payment charge of up to 1.5% per month, or the maximum permitted by applicable law, whichever is lower, and Interignition may suspend the Services for non-payment after reasonable written notice. Fees are exclusive of value-added tax (VAT) and other applicable taxes, which Customer is responsible for except for taxes on our net income. Except as expressly stated, fees are non-refundable.
9. Term, Suspension, and Termination
9. Term, Suspension, and Termination
9. Term, Suspension, and Termination
These Terms begin when Customer first accesses or uses the platform or signs a Commercial Agreement, and continue while any Commercial Agreement is in effect or Customer uses the platform. Each term is set out in the applicable Commercial Agreement and renews as stated there. Either party may terminate for the other’s material breach that remains uncured 30 days after written notice. On termination, Customer’s right to use the Services ends, Customer remains liable for fees accrued, and we will make Customer Data available for export and then delete or return it as described in the DPA. Sections that by their nature should survive termination will survive.
These Terms begin when Customer first accesses or uses the platform or signs a Commercial Agreement, and continue while any Commercial Agreement is in effect or Customer uses the platform. Each term is set out in the applicable Commercial Agreement and renews as stated there. Either party may terminate for the other’s material breach that remains uncured 30 days after written notice. On termination, Customer’s right to use the Services ends, Customer remains liable for fees accrued, and we will make Customer Data available for export and then delete or return it as described in the DPA. Sections that by their nature should survive termination will survive.
These Terms begin when Customer first accesses or uses the platform or signs a Commercial Agreement, and continue while any Commercial Agreement is in effect or Customer uses the platform. Each term is set out in the applicable Commercial Agreement and renews as stated there. Either party may terminate for the other’s material breach that remains uncured 30 days after written notice. On termination, Customer’s right to use the Services ends, Customer remains liable for fees accrued, and we will make Customer Data available for export and then delete or return it as described in the DPA. Sections that by their nature should survive termination will survive.
10. Warranties and Disclaimers
10. Warranties and Disclaimers
10. Warranties and Disclaimers
Mutual. Each party warrants that it has the authority to enter into these Terms.
Mutual. Each party warrants that it has the authority to enter into these Terms.
Mutual. Each party warrants that it has the authority to enter into these Terms.
By Interignition. We warrant that the Services will perform materially in accordance with the applicable documentation during the subscription term. Our sole obligation, and Customer’s exclusive remedy, for breach of this warranty is for us to use commercially reasonable efforts to correct the non-conformity or, if we cannot, to refund prepaid fees for the affected period.
By Interignition. We warrant that the Services will perform materially in accordance with the applicable documentation during the subscription term. Our sole obligation, and Customer’s exclusive remedy, for breach of this warranty is for us to use commercially reasonable efforts to correct the non-conformity or, if we cannot, to refund prepaid fees for the affected period.
By Interignition. We warrant that the Services will perform materially in accordance with the applicable documentation during the subscription term. Our sole obligation, and Customer’s exclusive remedy, for breach of this warranty is for us to use commercially reasonable efforts to correct the non-conformity or, if we cannot, to refund prepaid fees for the affected period.
Disclaimer. Except as expressly stated, the Services and AI Outputs are provided ”as is” and ”as available.” To the fullest extent permitted by law, Interignition disclaims all other warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Services will be uninterrupted, error-free, or that AI Outputs will be accurate or complete.
Disclaimer. Except as expressly stated, the Services and AI Outputs are provided ”as is” and ”as available.” To the fullest extent permitted by law, Interignition disclaims all other warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Services will be uninterrupted, error-free, or that AI Outputs will be accurate or complete.
Disclaimer. Except as expressly stated, the Services and AI Outputs are provided ”as is” and ”as available.” To the fullest extent permitted by law, Interignition disclaims all other warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Services will be uninterrupted, error-free, or that AI Outputs will be accurate or complete.
11. Limitation of Liability
11. Limitation of Liability
11. Limitation of Liability
To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to these Terms, even if advised of the possibility. Except for the Excluded Claims, each party’s total aggregate liability arising out of or relating to these Terms will not exceed the fees paid or payable by Customer to Interignition in the 12 months preceding the event giving rise to the claim.
To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to these Terms, even if advised of the possibility. Except for the Excluded Claims, each party’s total aggregate liability arising out of or relating to these Terms will not exceed the fees paid or payable by Customer to Interignition in the 12 months preceding the event giving rise to the claim.
To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to these Terms, even if advised of the possibility. Except for the Excluded Claims, each party’s total aggregate liability arising out of or relating to these Terms will not exceed the fees paid or payable by Customer to Interignition in the 12 months preceding the event giving rise to the claim.
Excluded Claims. The limitations above do not apply to: (a) Customer’s payment obligations; (b) either party’s indemnification obligations; (c) a party’s breach of its confidentiality obligations; (d) Customer’s breach of Sections 3 (Customer Responsibilities) or 4 (Acceptable Use); or (e) liability that cannot be limited under applicable law.
Excluded Claims. The limitations above do not apply to: (a) Customer’s payment obligations; (b) either party’s indemnification obligations; (c) a party’s breach of its confidentiality obligations; (d) Customer’s breach of Sections 3 (Customer Responsibilities) or 4 (Acceptable Use); or (e) liability that cannot be limited under applicable law.
Excluded Claims. The limitations above do not apply to: (a) Customer’s payment obligations; (b) either party’s indemnification obligations; (c) a party’s breach of its confidentiality obligations; (d) Customer’s breach of Sections 3 (Customer Responsibilities) or 4 (Acceptable Use); or (e) liability that cannot be limited under applicable law.
12. Indemnification
12. Indemnification
12. Indemnification
By Interignition. We will defend Customer against third-party claims that the Services, as provided by us and used in accordance with these Terms, infringe that third party’s intellectual-property rights, and will indemnify Customer for resulting damages finally awarded, subject to the exclusions in this Section.
By Interignition. We will defend Customer against third-party claims that the Services, as provided by us and used in accordance with these Terms, infringe that third party’s intellectual-property rights, and will indemnify Customer for resulting damages finally awarded, subject to the exclusions in this Section.
By Interignition. We will defend Customer against third-party claims that the Services, as provided by us and used in accordance with these Terms, infringe that third party’s intellectual-property rights, and will indemnify Customer for resulting damages finally awarded, subject to the exclusions in this Section.
By Customer. Customer will defend and indemnify Interignition against third-party claims arising from Customer Data, Customer’s use of the Services in breach of these Terms or applicable law, or Customer’s failure to obtain required consents or provide required notices to End Customers (including call-recording and messaging consents).
By Customer. Customer will defend and indemnify Interignition against third-party claims arising from Customer Data, Customer’s use of the Services in breach of these Terms or applicable law, or Customer’s failure to obtain required consents or provide required notices to End Customers (including call-recording and messaging consents).
By Customer. Customer will defend and indemnify Interignition against third-party claims arising from Customer Data, Customer’s use of the Services in breach of these Terms or applicable law, or Customer’s failure to obtain required consents or provide required notices to End Customers (including call-recording and messaging consents).
The indemnifying party’s obligations are conditioned on prompt notice, sole control of the defense, and reasonable cooperation.
The indemnifying party’s obligations are conditioned on prompt notice, sole control of the defense, and reasonable cooperation.
The indemnifying party’s obligations are conditioned on prompt notice, sole control of the defense, and reasonable cooperation.
13. Confidentiality
13. Confidentiality
13. Confidentiality
Each party may receive the other’s confidential information. The receiving party will use it only to perform under these Terms, protect it with at least reasonable care, and not disclose it except to representatives who need to know and are bound by confidentiality. These obligations do not apply to information that is public through no fault of the receiving party, independently developed, or rightfully received from a third party, and do not prevent disclosure required by law with reasonable notice where permitted.
Each party may receive the other’s confidential information. The receiving party will use it only to perform under these Terms, protect it with at least reasonable care, and not disclose it except to representatives who need to know and are bound by confidentiality. These obligations do not apply to information that is public through no fault of the receiving party, independently developed, or rightfully received from a third party, and do not prevent disclosure required by law with reasonable notice where permitted.
Each party may receive the other’s confidential information. The receiving party will use it only to perform under these Terms, protect it with at least reasonable care, and not disclose it except to representatives who need to know and are bound by confidentiality. These obligations do not apply to information that is public through no fault of the receiving party, independently developed, or rightfully received from a third party, and do not prevent disclosure required by law with reasonable notice where permitted.
14. Publicity
14. Publicity
14. Publicity
Neither party will use the other’s name, logo, or trademarks in any marketing material, client list, press release, or public communication without the other party’s prior written consent, which may be limited or withdrawn, and each party will follow the other’s brand-usage guidelines. This is intended to protect Customer’s brand, including where Customer is an OEM or operates under a manufacturer’s brand.
Neither party will use the other’s name, logo, or trademarks in any marketing material, client list, press release, or public communication without the other party’s prior written consent, which may be limited or withdrawn, and each party will follow the other’s brand-usage guidelines. This is intended to protect Customer’s brand, including where Customer is an OEM or operates under a manufacturer’s brand.
Neither party will use the other’s name, logo, or trademarks in any marketing material, client list, press release, or public communication without the other party’s prior written consent, which may be limited or withdrawn, and each party will follow the other’s brand-usage guidelines. This is intended to protect Customer’s brand, including where Customer is an OEM or operates under a manufacturer’s brand.
15. Governing Law and Dispute Resolution
15. Governing Law and Dispute Resolution
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to its conflict-of-laws rules, and the U.N. Convention on Contracts for the International Sale of Goods does not apply.
These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to its conflict-of-laws rules, and the U.N. Convention on Contracts for the International Sale of Goods does not apply.
These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to its conflict-of-laws rules, and the U.N. Convention on Contracts for the International Sale of Goods does not apply.
The parties will first try to resolve any dispute amicably. Any dispute that is not resolved within 30 days and that arises out of or in connection with these Terms — including any question about their existence, validity, or termination — will be finally resolved by binding arbitration administered by the Dubai International Arbitration Centre (DIAC) under its Arbitration Rules, which are deemed incorporated by reference. The seat (legal place) of arbitration will be the Dubai International Financial Centre (DIFC), the language will be English, and the tribunal will consist of one arbitrator. The award is final and binding, and judgment on it may be entered in any court of competent jurisdiction. Notwithstanding the above, either party may seek interim or injunctive relief from a court of competent jurisdiction.
The parties will first try to resolve any dispute amicably. Any dispute that is not resolved within 30 days and that arises out of or in connection with these Terms — including any question about their existence, validity, or termination — will be finally resolved by binding arbitration administered by the Dubai International Arbitration Centre (DIAC) under its Arbitration Rules, which are deemed incorporated by reference. The seat (legal place) of arbitration will be the Dubai International Financial Centre (DIFC), the language will be English, and the tribunal will consist of one arbitrator. The award is final and binding, and judgment on it may be entered in any court of competent jurisdiction. Notwithstanding the above, either party may seek interim or injunctive relief from a court of competent jurisdiction.
The parties will first try to resolve any dispute amicably. Any dispute that is not resolved within 30 days and that arises out of or in connection with these Terms — including any question about their existence, validity, or termination — will be finally resolved by binding arbitration administered by the Dubai International Arbitration Centre (DIAC) under its Arbitration Rules, which are deemed incorporated by reference. The seat (legal place) of arbitration will be the Dubai International Financial Centre (DIFC), the language will be English, and the tribunal will consist of one arbitrator. The award is final and binding, and judgment on it may be entered in any court of competent jurisdiction. Notwithstanding the above, either party may seek interim or injunctive relief from a court of competent jurisdiction.
16. General
16. General
16. General
Entire agreement. These Terms, the Commercial Agreement, the DPA, and referenced policies are the entire agreement and supersede prior discussions.
Entire agreement. These Terms, the Commercial Agreement, the DPA, and referenced policies are the entire agreement and supersede prior discussions.
Entire agreement. These Terms, the Commercial Agreement, the DPA, and referenced policies are the entire agreement and supersede prior discussions.
Order of precedence. In a conflict: the DPA (for personal data), then the Commercial Agreement, then these Terms.
Order of precedence. In a conflict: the DPA (for personal data), then the Commercial Agreement, then these Terms.
Order of precedence. In a conflict: the DPA (for personal data), then the Commercial Agreement, then these Terms.
Assignment. Neither party may assign these Terms without the other’s consent, except to a successor in a merger or sale of substantially all assets.
Assignment. Neither party may assign these Terms without the other’s consent, except to a successor in a merger or sale of substantially all assets.
Assignment. Neither party may assign these Terms without the other’s consent, except to a successor in a merger or sale of substantially all assets.
Force majeure. Neither party is liable for delays caused by events beyond its reasonable control.
Force majeure. Neither party is liable for delays caused by events beyond its reasonable control.
Force majeure. Neither party is liable for delays caused by events beyond its reasonable control.
Notices. Notices must be in writing to the contact addresses in the Commercial Agreement or to hello@interignition.ai.
Notices. Notices must be in writing to the contact addresses in the Commercial Agreement or to hello@interignition.ai.
Notices. Notices must be in writing to the contact addresses in the Commercial Agreement or to hello@interignition.ai.
Changes. We may update these Terms; material changes will be notified, and continued use after the effective date constitutes acceptance. Independent contractors; no third-party beneficiaries; a waiver must be in writing; if any provision is unenforceable, the rest remains in effect.
Changes. We may update these Terms; material changes will be notified, and continued use after the effective date constitutes acceptance. Independent contractors; no third-party beneficiaries; a waiver must be in writing; if any provision is unenforceable, the rest remains in effect.
Changes. We may update these Terms; material changes will be notified, and continued use after the effective date constitutes acceptance. Independent contractors; no third-party beneficiaries; a waiver must be in writing; if any provision is unenforceable, the rest remains in effect.
17. Contact
17. Contact
17. Contact
Interignition Inc. Email: hello@interignition.ai
Interignition Inc. Email: hello@interignition.ai
Interignition Inc. Email: hello@interignition.ai